Arg, I am such a numpty . Took out a loan to buy a refurbished MacBook Pro from a proper dealer.
When I got it home it was sluggish and kept losing connection. Took it back, they said it needed more memory, so I shelled out for that. It was still slow and rubbish, so have been using my phone and it's been languishing unused until I could find time to take back.
Meantime my friend took it to the apple shop and it turns out the hard drive is on its last legs. I have written evidence and photo documentation. But I didn't buy, and wasn't offered, an extended warranty. In fact it was never mentioned and I assumed it was standard 1 year. No, it's 30 days and has run out.
I am a single mum, struggling to run my business and I can't absorb this loss.
Do I have grounds to get a refund?
Fuming 