I'm asking on behalf of our builder - a very nice and conscientious guy - who imo might have a case against our local hospital.
Last summer he sawed half of one of his fingers off and severely damaged the one next to it. He went to A&E straight away and his missing bit of finger arrived correctly packaged 30 minutes later.
The hospital managed to mess him about so much - the usual things of waiting forever, not having a clue what had happened to him etc., etc., that by the time he went into surgery (11 hours later - he'd injured himself in the morning) it was far too late to reattach the limb.
He's only young and it just seems really outrageous that he'll forever more only have half a ring finger on his left hand because the hospital were so bloody slow. He can't use the hand properly as a result, e.g. he can't hold a fistful of nails anymore.
I was wondering whether someone could suggest what he can do/where to go with this.