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Have you made a claim on your house contents insurance and did it put your premium up a lot?

9 replies

Snowbell · 13/03/2016 13:34

DD and DP left her rucksack on a train last weekend containing about £200 worth of sports equipment, and it hasn't shown up at Lost property. We need to replace this asap since it is the main competition season. I think it is worth making a claim since it is a lot of money. DP thinks we shouldn't as we will just pay for it with higher premiums. I know our premium is likely to go up if we make a claim but surely not by that much, and it would still be worth making the claim.

Does anyone have any experience of making a claim, etc?

OP posts:
megletthesecond · 13/03/2016 13:37

I'd be interested to know too. DD has broken the third tv in a year.

CurlyhairedAssassin · 13/03/2016 13:49

Our premiums went up just be investigating the possibility of claiming - we didn't even proceed with the claim in the end. Bloody disgusting!

cozietoesie · 13/03/2016 13:55

Do you have a policy excess by the way?

ihatethecold · 13/03/2016 14:39

We have claimed twice in the past 10 years for problems in our house, both the claims were for a few thousand and our premiums didnt change.

SmellySourdough · 13/03/2016 14:40

yes we claimed (diy disaster) and our premiums went down by a good amount.
had to ask them twice when renewing.

Snowbell · 18/03/2016 14:12

Sorry not to come back sooner. I checked our policy and it seems we didn't chose cover for personal possessions outside the house. Sad. Will be reviewing this when we renew!

OP posts:
BackforGood · 18/03/2016 14:28

Yes, I've claimed a couple of times (over 25yrs + of paying insurance mind you) but Premiums didn't go up either time. They were (in household claims terms) relatively small amounts like yours.

Nannygrandma · 23/03/2016 06:11

The premium will go up at renewal it's not worth claiming for £200 if you have an excess to pay its worth having excess insurance so you can claim it back if you have a fault claim

JolseBaby · 25/03/2016 19:43

Disagree Nanny. Excess insurance can be useful but only if you have a chunky excess in the first place. Many excess policies can have T&C which make the cover very limited - so in a lot of cases you'd be better off saving the money you'd pay for them and put it towards reducing the excess on your home insurance.

I have claimed on my contents insurance and it made no difference to my premium - but it depends which insurer you are with, what you have claimed for and what your overall claims history is like. Things like a one-off loss tend not to matter too much. Theft or flood on the other hand, will usually have an effect unless there are very special circumstances attached which mean that a claim in these areas is unlikely to happen again.

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