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Drycleaners messed up new trousers, do I have any comeback?

2 replies

carlsberg · 23/12/2006 15:43

I bought a really nice pair of black trousers, fair enough they were only ?25 but they looked really nice and they fitted really well. I only wore them for the first time the other night. They are washable but I thought I would get them drycleaned as I particularly like them. I picked them up today and when I got home I noticed 2 or 3 marks on them, one about an inch across. It looks like bleach on them. The shop shut at 1 and I didn't get them until just before and now they don't open till Weds. Really cheesed off as I can't wear them at Christmas. As I left the shop without checking them is there anything I can do about it? If it is bleach, even if they offer to clean them again its not going to work.
Thanks for any advice.

OP posts:
PeachyIsNowAChristmasFruit · 23/12/2006 16:50

Yes you do. The agrage lst week wrote off our car {shock] and we have been looking itno this, Trading Standards ahve been talking us through it and under trading astandards legisaltion if their service damages your property then they have to rectify or refund- can't rectify if bleach, so rpesumably they need to give you £25.

We're having to tkae garage to court- that's £18 to get the car driveable at all; £200 for a report for the court; court fees of goodness know what plus £500 to fix car for MOT where jack buckled the chassis)

grrrrrrr

carlsberg · 23/12/2006 18:33

Blimey, my trousers seem really insignificant now.

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