Namechanged for this - hoping for some ideas of how to move forwards.
Own home with ex husband. There is a court order in place, which Santander have, stating that house will be sold in summer 2018 when youngest DC finishes full time ed. Equity (200k min) will be split 75/25 in my favour. Mortgage is around £130k and property valued at £350k - £380k.
XDH and I each earn approx the same - combined income £70k.
I need to make some home improvements before we sell, and for reasons that might out me ( but are not relevant at all I promise) it would be far better to do some of this as soon as possible. In particular, I need to get a new porch built and have some extreme gardening done, new garage door, that kind of thing. I asked Santander for £7k for home improvements. XH and I spent ages on the phone telling them all our finances.
We have had a mortgage (various homes) with them since 1996 and have never missed a payment. Both have excellent credit records, which Santander have just confirmed to me today.
They have come back today and said no. The additional repayment amount of around £30 per month cannot be authorised because "If interest rates went up by 6% you would have affordability issues."
Am I alone in thinking this is bonkers? My interest rate is fixed until we have to sell anyway so it cannot go up by 6%!!! The chap I spoke to was adamant nothing could be done and assured me all mortgage applications are now assessed this way, even if you have a shiteload of equity and a great payment record etc.
I have sent a sternly worded email to the CEO, but in the event he is not moved to tears, how else can XH and I get this money in the short term, but with a low repayment amount?I cannot see how else it can be done!!
Thanks kind mumsnetters.