Should I ring the Head Office of DP's work?

[onzephyrstdayofchristmas]

DP works for Nightfreight. He has been there 7 months. He still hasn't had his contract through and every month they mess up his wages. Usually it's overtime they mess up and don't pay. Last month it was his whole wage - they paid him £25 for the month Anyway, after he kicked up they transferred £900 to his bank. Still way short. His boss admitted last week that he was owed another 40 hours plus 3 saturdays (£75 per sat so a fair bit!) He was told at the beginning of the week they were sending a cheque down for him. This morning he still hasn't got it. We aren't exactly rolling in it as it is but we really need this money sooner rather than later, as most people would.

DP has asked me to ring Head Office as obviously he is driving all day... should I?

When I worked in HR we would pay any extra expenses incurred by employees caused by any error in our payment/calculation of salary, eg bank charges, late payment charges etc. Deffo worth pushing for that.

Thanks. Right, I'm going to have to start making a list of stuff. Who should be my first port of call or do I write to one particular manager and cc it to everyone else?

I would send the letter to payroll and possibly cc it to HR. Send it in dp's name. They won't deal with you unless dp has authorised them to do so.

If you get no joy, get dp to raise a grievance - CAB have booklets setting out the procedure - although his employers should have provided him with all this information too (another statutory right which they have breached if they haven't done so!).