Ok so i'll try to keep this as short and simple as possible. I'm a single mum to one little boy and have a baby on the way in December. When my ex left us we lost the house.I moved into a private rent 4 months ago and am getting housing benefit that is suppose to cover the full amount . My rent is £525 a month but I'm only getting paid £484.60 a month from housing. Things are getting really tight what with needing to buy all that bay needs even second hand and just day to day living I'm struggling to work out where I'll find the money to fill the gap this month. I contacted housing benefit and they said they would get someone to call me back and explain how the payments work and to see if I can get a discretionary payment although it's very unlikely. I have been told the same thing 5 days in a row.Could anyone explain to me how the payments work. I was told I would get two payments/double payments in October that will make up the difference but thats not happened. any advice ? Thanks in advance x