Bank Refuses my son due to passport!

[Alexander209]

My son who is 17 went to open an account today and they refused his application due to him presenting a Irish passport with a British Birth certificate as they told him they contradict themselves due to nationality. What should I do?? I am really annoyed and thinking of writing a letter of complaint.

Just go to another bank?

How will that help?

Why does he have an Irish passport and a British birth certificate?
I think I'd go into the bank, explain why he is in this situation and ask them for a solution- if it's possible then surely the bank must be able to cope with it, but he might need to speak to someone more senior than whoever he saw.

How odd! Surely numerous folks have dual nationality (the whole population of the North of Ireland for example). Perhaps he needs to speak to a supervisor (or someone in the bank who has half a clue).

I'm not really surprised they refused it doesn't sound like a normal situation. Could you use something else as a second form of ID?

he probably doesnt need the birth certificate if he has the passport. He will need a proof of address plus the passport. Does he have anything to prove his address?

p.s. they need a proof of ID and proof of address and a birth certificate would not count for either of them

This shouldn't be a problem at all. Until this year that's the combination I had. Where you are born is no longer your nationality. I couldn't apply for my DC british passport as I held an Irish one, but that's the only thing I've ever had an issue with. I would certainly write a letter of complaint because, as tiny points out having dual British/Irish nationality isn't uncommon in itself, let alone dual nationality full stop.