If you think it's hard work for you, try being the adviser!
Honestly, I've never felt so much pressure in my life. The training was pretty poor, we had assessments which only had a 20% pass rate, and withdrawal from trading/disciplinary action if failed re sits.
Appointments last an average of 3 hours, customers don't want to sit through it and get agitated. We have to provide advice to customers even if they know exactly what they want, which causes objection. I still have "targets" to hit with respect to life cover/home insurance cross sales. I have to then write a suitability letter, which takes another 3 hours and is 4 pages of justifying my recommendation. These get checked by head office, fails below a certain benchmark mean loss of bonus/disciplinary action/withdrawal from trading. A fail could be as simple as missing out a word.
Customers chasing offers/kicking off at me because head office have requested additional proofs or asked further plausibility questions.
Mystery shops, compliance visits, observations and "customer outcome calls" all to check up we're doing everything right, and again disciplinary etc if I forget to give you a leaflet or say a certain phrase.
I'm 28 weeks pregnant and have been waking in the night with panic attacks about my job. Currently signed off with stress.
Be thankful you only have to go through the process once, your mortgage adviser has to do this every day.