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Student loan payments that should have stopped?!?!

4 replies

SnowBells · 25/04/2014 14:50

DH had student loan payments to make. Last year, there was only a bit over 2k left. We thought that after last month, the payments shoulfd have ended. Come this month's payslip - deduction made again!!!

Apparently, the Student Loan Company do no even know how much is left over right now. They only have last year's number.

DH's company is really bad at providing P60s - mine issued them 2 weeks ago, his hasn't! But we worked out that since that last statement, he made contributions well over the amount left over last year. So unless they charge an interest of 40%p.a., it should have well and duly ended.

Does anyone know WHY they can't find out how much is left over? Online it says you can log in, etc. - but DH never got a username and password. He thinks they introduced that only recently.

If this was not the public sector, the student loan company would be in trouble. Imagine not being able to know how much is left on a loan!

Does anyone have any idea how to deal with this?

Thanks...

OP posts:
SquidgyMaltLoaf · 25/04/2014 14:55

Because the SLC are about as competent as a slow-witted sloth. I know other people this has happened to - they are generally crap. Sorry I can't help Sad

chanie44 · 25/04/2014 16:05

I'm in the same situation, but only recently.

According to the website, you should write to them and tell them and provide a copy of your p60.

MrsBlackthorn · 25/04/2014 16:23

They only calculate it once a year, so you have to overpay then get it back.

He should have been given the option at the beginning of the financial year to switch to direct debit to pay the final bit, so as to avoid this.

angelopal · 25/04/2014 17:06

As far as I am aware its hmrc that collect the money so slc only get the info at the end of the tax year.

If you call them they can stop the payments. Then send them payslips from the last statement to now and they can do a calculation and refund any overpayments. I did this as had about 6 months to get back.

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