Hi all, I'm filling out a claims form for our laptop, it fell off the table on Tuesday night and I called my insurers on Wednesday who said it would be covered in the contents insurance.
Here on the form it asks where I bought it at.. I bought it from a company on Ebay, in February, and it has been going great guns, so It's deffo not a problem with the company, it deffo was the fall off the table. Now my query is, do I put Ebay or the "place of purchase" , or do I put the company I bought it from, even though I think they may just trade through Ebay. When I spoke to the Insurance companies secretary on the 'phone on Wednesday she told me I didn't need a receipt to claim for the expense of the laptop but just to go out and get 2 quotes for a new one that we would need to buy to replace the one that broke. So today I did that. One is for £499 and the other is for £549. The original laptop was bought for far less than these prices so shall I go out and get 2 more quotes for less (more like £250/£300) seeing as that is what the original one cost us... and it was second hand and we are claiming for a new one.. I am unsure how to do this as I have never had to claim in all my years with house/contents insurance. I read the other day about people claiming for make-up under their contents insurance, but I don't want it to look like I am trying to get a lot of money back from a claim, as we're not really like that, it was an accident and that is what we pay our contents insurance for.
Anyone with any advice for me? I'd be really greatful.