Customer Compliance Office Interview

[poptartpuddleduck]

Hi,

So i'm new to mumsnet, but looking through this seems to be the best place to post!

I've not been working for the last year since my partner left, so signed onto income support and housing benefit. However, yesterday I received a letter detailing the 'Notification of Customer Compliance Interview.' I usually have a 'Work Focused Interview' but this looks different?

Having typed this into Google, I am alarmed. It seems to be a benefit fraud investigation team?!

I live alone with my three children, I do have a boyfriend but he lives on the army base - but he does stay with us when he is on leave and some weekends. He does not financially contribute to the household in any way though. As I do not get any child support, my parents give me a gift of £200 a month to help with living costs etc - basically so the children and I have a life as a family. I don't have any savings.

Could anyone help shed some light on this?

Thanks xx

Have you declared this £200 as income to DWP? Does it get paid in cash or into your bank account?

Its either about the money or the boyfriend.

Try not to worry.

I never declared it simply because it wasn't supposed to be a regular thing, but bless my parents seeing how much easier it made things they pay it into my account every month now - transfer not cash. Some months I pay it back, some I just accept it as a gift!

I can obviously prove that my boyfriend get accommodation provided with his job, but the money for my parents - I never thought about it! They've helped me out with bills before when i've been in a tight spot - but directly to the company not by putting money in my account - is tha allowed? I'm trying not to worry, just trying to work out if i've done anything wrong without realising it and what the consequences would be!

To be honest I can't remember what the rules are around income from family.

Have a look at decision makers guide On gov.uk and see what it says

Thanks :)

Could your parents not give you a supermarket savings card instead? Asda do one in two parts you keep one and your parents top up the other one.

That's actually a really brilliant idea thank you!

How did you get on at the interview?

roch the op's interview was 22 months ago.

I know i just wondered what the outcome was