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LLoyds/TSB

4 replies

macthecatsmum · 06/10/2013 14:26

Anyone else here pissed off with the farrago that is the L/TSB split. Lots of letters saying well it wont make any difference-you can use both la la la. We have a current AC and a savings AC which for some bizarre reason are now in two different branches. We live in a rural area (and the TSB here was closed down when they merged) so closest branch is 15 miles away. So last saturday I spent a jolly hour going between the two banks-across the road from each other to get money transferred to pay off a credit card.Neither would take responsibility at first but finally sorted but out was going to take 5 to 7 days for the payment to hit the Halifax. the only way was to withdraw 3,000 and walk to the other end of town to pay it into Halifax. I was not happy. I've been with them for 30 years but I will now leave them in a heartbeat.
Who else is righteously pissed?

OP posts:
specialsubject · 06/10/2013 19:42

not quite sure what happened here but I don't recall anyone saying you could use both for paying in money.

My Lloyds account was in a branch which didn't transfer, but as I've moved since and have no Lloyds in reach, after the split I went to the TSB and opened accounts there. That means I have a place to pay in cash/cheques. I do everything else by internet banking anyway.

Your experience sounds a bit of a pain to put it mildly - but is there any reason you don't have internet banking?

macthecatsmum · 07/10/2013 18:49

we had a bad experience a few years ago-it took ages to get sorted, so we have kept away since.
tbh it was the "eh so what can you do" attitude from the staff that pissed me off most. and my poor mum! both her a/cs were opened at the same branch-one over the phone, one in house. one has gone to tsb. wtf

OP posts:
HaveToWearHeels · 07/10/2013 19:02

The letter I had said you couldn't use both. If your account went to TSB you needed to use a TSB branch to pay bills/pay cash in and likewise if you went to Lloyds.
So far I have had no problems but I use internet backing and live in a large town.

HaveToWearHeels · 07/10/2013 19:27

banking not backing

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