PPI advice

[imawigglyworm]

All this PPI stuff confuses me, that's why im a late claimer haha.

We have had 2 loans via Natwest which had PPI (1st we were miss sold, along with the 2nd which during that time DH lost his job and worried about paying the loan we went to the bank who said we could claim with the PPI BUT when we tried they wouldn't let us as it was under my name & not DH. But being a SAHM it was no use to me!)
This morning we received a letter saying they are offering us £2000 But looking at the break down this looks to be for just the 1st loan as with the second it should be another £800 at least on to of that breakdown figure.
Is an offer usually a bit less than the actual claim? As not sure whether to just accept or to see if they will offer more before going to the ombudsman?
Any advice would be helpful TIA x

Go back and query it. It is wrong (from what you say) and therefore they owe you more money. Don't be put off by having to jump an extra hoop!

The amount they pay should include interest so would in fact be more than you paid.

Thanks for the replay Notmadeofrib
That's what we were thinking too.
Typically the call centre is closed over the weekend (by the time I got round to calling them) so will call them tomorrow and hopefully get some answers.
My sister said they dealt with her loans separately so im thinking that could be what they have done with ours too maybe.

The whole PPI thing confuses me, I know we had a loan out with virgin money years ago but haven't a clue whether or not we had ppi for it? because it was so long ago we don't have any paperwork for it, are we still able to claim or check about PPI and if so how do we go about it? Any help would be great! Thanks x

my best advice sicknotemum is to go to the moneysavingexpert website as they have a whole section on it and have template letters that you can use which really helped me.
I know you can claim even if you have no paperwork but I think you have to pay a small fee to get virgin to send you all previous documents like your contract (worth it if you can make a claim). A lot of companies have a special ppi phone number but I just googled and found this uk.virginmoney.com/virgin/service/popup/payment-protection-insurance-ppi.jsp Good luck

Turns out after phoning Natwest we only had ppi on one loan and not the other so our offer was spot on.... Very happy bunny

Nice suggestion. I have heard about moneysavingexpert forum a lot. I'll lok for PPI information from there. I have another website which guarantees 100% PPI claims back to its customers. I think it is worth visiting.
PPI Claims Made Simple

Worth doing. I just got £350 for PPI I didn't know existed.