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Anyone with Lloyds TSB?

5 replies

Lottie4 · 11/06/2013 14:37

If you're with Lloyds TSB I expect you've had the letter explaining they are being forced to split themselves. We were with Lloyds originally and all of the Lloyds branches are going in our area. It says we are able to use the TSB facilities for paying bills, getting money in but they will charge us.

My husband phoned up to ask about switching our accounts to TSB (which we thought would be easy given Lloyds TSB has all our info already) and the girl didn't know what he was talking about or about being able to switch.

Does anyone know if we can switch to TSB or is it best to cut our losses and set up all our banking somewhere else now.

OP posts:
antshouse · 11/06/2013 15:02

No idea. We had a letter this morning telling us that our accounts are changing and a website to check which branches see involved. Tried the website several times and its down.

BeauNidle · 11/06/2013 15:07

not received anything as yet

specialsubject · 11/06/2013 16:08

switching banks isn't that hard - from my experience don't use a switching service as you will end up doing all the work anyway, just fill in the forms/do the online changes and shift your payments. Tell the people who pay you about the new account, job done.

if you are getting 3% from Lloyds vantage accounts it might be worth trying to move the accounts to a branch that is still going to be Lloyds - if it isn't too late.

otherwise all banks are the same.

fivepies · 11/06/2013 16:21

I've investigated this today. It all depends whether your branch (as in the branch which is your sort code). If it is on the list to become TSB then your account will move over automatically to TSB.you'll then be able to use your local branches for free as you will have a TSB account.
If your sort code is a Lloyds branch (I.e. not on their list) you will stay Lloyds customer.
My daughter has a savings account with a branch that is becoming TSB. I spoke to the branch and they said the computer systems have been split already and 16th August is the day it all happens.
I want to move my daughter's account back to Lloyds. To do this I had to phone the number on the letter. In a couple of weeks I'll get a letter asking me to phone up and decide which Lloyds branch to transfer to.
I get the impression that there is widespread confusion in the branches about this.
Hope this helps!

Tiredemma · 11/06/2013 16:25

why are they separating again?
they used to be separate before didn't they?

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