I'm very confused. Yesterday I got two notices from Parcelforce stating that I need to pay Import VAT on parcels before they can be delivered. One is a late Christmas gift from a sibling, so I don't know what is in it. The other has two secondhand mobile phones from my dad and his wife. (when they upgraded, they thought DD's could use them to play android games on their old phones. Very sweet gesture).
Should I really have to pay import VAT on gifts from the States? I'm an expat and have been having parcels sent over for years, but never had this happen before.