My sister is a single mother of a 1 year old child. Her partner just recently left her. She is an EU national. She has tried to apply for benfits and has been told she will have to go on Jobseekers and work. They are also making her prove that she is entitled to stay in the Uk and that she has ties to this country. She has lived here since 2004.
They are messing her around with processing her claim and she has only had child benefit and tax credits for the last 6 weeks. Today the job centre finally started processing her claim. She has been told that she will not have the claim back dated. Also she has now been told that her claim will have to be sent to scotland to be dealt with. They said on the phone that she will have to wait a few weeks to find out if they will pay.
Meanwhile she is not getting housing benefit due to job centre refusal to stamp claim for housing benefits. Her landlady is threatening to evict her.
My sister is very worried about being made homeless and the possibility of losing her dc. The job centre have told her they are unable to help.
How can I support her and where can i find help for this?
Any help would be much appreciated