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PPI- can you recommend a company?

69 replies

LynetteScavo · 14/08/2012 10:02

I've put off doing this because it all sounds so confusing.

There are so many companies offering their services, I don't know where to start.

Please don't suggest doing it myself, as it's just too much for me atm.

OP posts:
Rockchick1984 · 25/04/2014 09:19

You don't need a company, they will all rip you off. I just went onto my bank's website and found a phone number for PPI complaints. They did it all over the phone for me, took about 15 mins total.

superjeah · 15/05/2014 09:58

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superjeah · 15/05/2014 10:05

yeah or you can go directly from the bank - but they have mis sold you the insurance in the first place. would you really trust them to put in a claim for you? They all have the power to reject your claim just like what they did to my mom. They just offered her 67pounds for a 5 grand loan.

PatriciaHolm · 15/05/2014 11:53

No claims company has any more power to reclaim PPI than you do. All they do is fill in the forms for you and skim an exorbitant fee. Ignore the thinly veiled ads and do it yourselves - lots of help here and on moneysupermarket.

Ronnie231 · 26/05/2014 13:16

Hi, please email me at [email protected] I can take this on for you

Ronnie231 · 26/05/2014 13:17

Hi, please email me at [email protected] I can take this on for you

Ronnie231 · 26/05/2014 13:18

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Mrscpurple · 26/10/2014 07:21

How can I find a list of all the cards, loans etc I have paid ppi on. Happy to do claim myself but don't know where to start finding who I may have to contact. I would like an easy check back of companies I have had ppi with. There are accounts I had maybe 17 years ago to current and have no idea of how many/who/ account numbers Rex. Bad I know but would like to get all I'm due for

Fluffycloudland77 · 26/10/2014 14:46

If you apply to experian for a £2 paper copy of your credit record that would have a lot of the info on.

You don't need account numbers. You'd need to write to all of them seperately.

Mrscpurple · 28/10/2014 09:22

Thanks. And what reason is general enough but also high success? Something like " I didn't understand" or " wasn't explained properly"

AlpacaLypse · 28/10/2014 09:31

Yes, 'wasn't explained properly' will do.

I was either a stay at home mother or self employed when both of mine were missold to me.

bottleofhousered · 05/02/2015 22:35

Hi, please help
Is there a way of finding out wether I am owed PPI, as I have lost all my paperwork regarding credit cards and accounts. I'm well tempted to use one of these companies to sort it all out, but understand they rip off

Grumpyoldblonde · 06/02/2015 13:18

Don't use a company! they have no insider knowledge. Just think of the people you banked with and write asking if you had PPI on any accounts and let them do it for you. I have had £16k back, all by writing /phoning.
the banks have dedicated PPI email addresses and phone numbers.
MSE is a great source of info. The PPI companies do NOTHING that you cant do yourself for the price of a stamp.

VickiTsamados · 30/07/2016 10:03

Hi all

About a year ago I wrote letters to all the banks that I suspected had miss sold me PPI . This included numerous credit cards, a few bank loans and two different mortgages. I even went to the trouble of getting my Experia credit report and Subject Access Requests against certain companies to get info on account numbers and old loans. However I have since received letters from all of them saying that after investigating they can find no evidence of PPI being applied onto my loans or credit cards.
Since this loads of people I know are saying that they claimed back PPI and got thousands back. My thinking now is that I might as well use a PPI company now to see if they have any luck claiming back money and then if they do I can put in a complaint through the Financial Ombudsman with about the lender saying that they didn't give me back the PPI when I first approached them and have now forced me to use a costly PPI company. Hopefully this way I can recoup the cut the PPI company has taken.

So my question is (that now that I have no choice but to use a PPI company), which one is the best one to go for?

delilahbucket · 01/08/2016 12:57

What makes you think a company will be more successful? You have had your subject access requests. If there is nothing in your paperwork then you haven't had it within the last six years. Given that they stopped selling ppi in the old way in 2011, are you sure you have had it within this timescale?
Even if you did use a company and they were successful, you will not be able to recoup fees simply by complaining to the ombudsman. You cannot just go to the ombudsman. You must complain to the company first and exhaust their complaints procedure. They will simply say that no one has forced you to do anything. And they will be right.

delilahbucket · 01/08/2016 12:59

Ps. I said within the last six years as that is how long companies tend to keep paperwork for (some keep it longer). If you have your own paperwork you can claim for you up to ten years ago, but obviously you don't have it.

GreaseIsNotTheWord · 03/08/2016 19:38

My thinking now is that I might as well use a PPI company now to see if they have any luck claiming back money and then if they do I can put in a complaint through the Financial Ombudsman with about the lender saying that they didn't give me back the PPI when I first approached them and have now forced me to use a costly PPI company. Hopefully this way I can recoup the cut the PPI company has taken

Just for some background - I work in banking complaints, including those we get claiming PPI/Packaged Bank Accounts and the like.

Firstly, a PPI company will NOT have more success than you. PPI companies follow the same process as you would yourself by downloading a letter template - the complaint will be treated identically by the bank (ie put to the back of the queue to be worked in date order) and the outcome decided will be the same, regardless of who raises it. PPI reclaim companies are a massive, massive con - don't bother.

Secondly, you've already complained to the bank and been declined. The FOS only have 6 months from the date of your final response from your bank in which to consider your complaint - outside of this time and they need your banks permission to consider the complaint, which they'll be very unlikely to get.

Your only chance now - complain to your bank again (yourself) as if there is no history and hope against hope that a complaints handler fucks up, doesn't notice that you've complained before and issues you a new final response letter. This will give you new FOS rights to raise it within 6 months.

Sambrooke13 · 06/03/2017 11:09

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SallyN1 · 26/11/2017 19:44

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