OK - The scenario:
Went to a smallish shopping centre at weekend and parked for 4 1/2 hours. I was trying on school shoes for 3 children for an extensive period of time - over 90mins (but didn't make a purchase). I browsed some other stuff in Wilkos, Peacocks, Next but again no purchases.
I then did my weekly shop in Tesco including trying on various bits of school uniform hence the reason it took so long.
I did know that there was a parking limit (4hrs) and was half expecting a parking notice on my car when I got back, was relieved when I didn't. There are no facilities to pay for parking for longer than 4hrs as it is a free car park.
Roll on to today. I have received a £80 "Parking Charge Notice", including timed photos of me arriving and leaving. (reduced to £50 if I pay within 13 days)
Now it mentions appealing in the letter so I googled to see if proof that I was within the shopping centre for the entire period was grounds for an appeal...and basically everything suggests this is a 'scam' on the grounds that a private company cannot issue a parking fine (but can issue a parking charge).
MSE guidance is not to pay on the grounds that the parking charges issued are disproportionate (parking is free for 4hrs, and therefore cost to company of me overstaying is nil, and if there was a charge £80 for 30 mins overstay is still disproportionate). A number of strategies are suggested,
A. ignore (and all subsequent letters). These feels rude to me.
B. Send the MSE template letter stating the grounds on which I will not be paying, but this involves engaging with the company which kind of feels like admitting fault.
C. pay the charge
I feel scared about A&B given that I would rather pay £50 than £80...but I am convinced by the MSE page dated June 2012 - so reasonably up to date - and numerous threads over there saying that they have only ever gone to court twice and both have been won by the motorists.
So WWYD?