Hopefully in the smallest nutshell I can manage ..........
In the tax year to April 2012 I was married for some of it and our joint and also my own income was over the tax credit threshold by miles.
From April 2012 my income is very low. ( I used to work in our own business and didnt have a job after ex buggered off till I finally found one for minimum wage in June). 7 days after I started the new job, as it states on Website, I rang and claimed tax credits. I was told I would get around £70 per week. They sent me out the form, I filled it in and sent it back. There were no questions that actually gave me a chance to explain the change in circumstances so unsurprisingly they then sent me an assessment say I was not eligible! I did the ringing and got through! and they said they would sort it and to look out for my bank statement as I would get money through to that quicker than the assessment notice.
Yesterday I saw on my statement they had given me £16.10! Still no idea how they have come to this conclusion other than they have actually assessed me on last years income but as a single parent even though I explained it all and the woman on the other end was very nice and seemed to have a handle on it. As I am only paid hourly we even discussed that I would guess my years total income as higher than it was likely to be in case I do more hours for holiday cover etc so I wouldnt have to pay any back.
Not sure whether to try ringing or wait for the assessment form? I am desperate for the money and I have to provide correct info of my income for the court as just had the First Directions Appointment for the divorce.
I am also getting taxed heavily on my pittance wage and basically the tax office said i would just have to wait to claim it back later in the year!! They were nice but it doesnt help really.
I am freaking out as I have my car tax, insurance etc coming up soon and I need the money..I also dont want to be badgered by the solicitors.
Any help would be gratefully appreciated.