FLO GAS

[stargirl1701]

We recently moved to a house where the LPG gas is supplied, on a whole development basis, by FLO GAS. I phoned to arrange a DD to enable us to budget throughout the year. I was staggered to discover that they require £125 per month for LPG for the first 12 months to see how high our usage levels are - no flexibility whatsoever!

We moved from a rural property using heating oil and didn't use that much. Our previous property was 3 bed, no insulation and single glazing. We are now in a modern 3 bed, fully insulated with double glazing. Apparently the size of property, number of rads, etc. isn't taken into account by FLO GAS. £125 per month regardless of energy rating or size of property!

In addition, we cannot (according to FLO GAS) change supplier. So I've opted to phone in a meter reading every month and pay monthly usage. So inconvenient when we're used to spreading the cost over the year.

Can I complain about this? To whom? Grrrr!

Bump.

Is this just gas, or electric as well? We live in a modern 2 bed apartment, never have the heating on etc as its always warm in the building and we pay around £75 per month, so £125 probably isn't all that high (and we had shopped around for the best deal).

You can always overpay if you wanted to during the summer so you end up in credit for winter, or you can agree the £125 a month and from that you will hopefully be in credit after the 12 months.

Just gas. We have a normal budget DD with SSE for electricity.

I am just stunned that it doesn't matter whether it's a 1 bed flat or a 10 bed house - £125 per month!