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Has anyone heard of Chase Manhattan Bank

10 replies

workingmumnhs · 24/02/2006 16:06

Just received an email from "Chase Manhatten Bank" asking me to update my online account. It looks like the same layout that EBAY uses but I have never heard of them. Don't want to give details out to them if they are not

OP posts:
workingmumnhs · 24/02/2006 16:07

Chase sent this message to member.
Your registered name is included to show this message originated from chase. Learn more.
CHASE IMPORTANT NOTIFICATION

At this time we need you to confirm your online account with our existing database. As soon as our database will be updated we need to make a few important anouncements to our customers so please update your contact information with no delay.

The account statement for your Online account can be confirmed at any time clicking the link bellow:
www.chase.com/asp/services/update.php?account9061

Our database will be instantly updated.

We are committed to the responsible use and protection of customer information on our website. At Chase Manhattan we are dedicated to provide you with exceptional service and to ensure your trust. If you have any questions regarding our services, please check the website or call our customer service.

Warmly,
Richard J. Srednicki - Card Services,
Chase Manhattan Bank.

2006 JPMorgan Chase & Co.
270 Park Avenue, 35th Floor, NY 10017

----------------
This chase notice was sent to member from chase International AG. Your account is registered on www.chase.co.uk. As outlined in our User Agreement, chase will send you required notifications about the site and your transactions. If you would like to receive this email in text format, change your notification preferences.

See our Privacy Policy and User Agreement if you have questions about chase's communication policies.
Privacy Policy: pages.chase.co.uk/help/policies/privacy-policy.html
User Agreement: pages.chase.co.uk/help/policies/user-agreement.html

Copyright 2006 chase, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
chase and the chase logo are registered trademarks or trademarks of chase, Inc.

OP posts:
chjlly · 24/02/2006 16:10

It'll be a scam!
There was a chase manhatten bank but think it is now JP Morgan (had friends who worked for them) but chase manhatten could still be trading - anything that asks you to update you account even if you do bank with them is a scam

bossykate · 24/02/2006 16:11

this sounds like a fraud to me. don't send them any information. you can report the email to Chase .

hth.

amynnixmum · 24/02/2006 16:12

I have heard of them - they have a huge glass building in Bournemouth. I would be very wary about clicking on a link in an unsolicited emial though.

MummyPig · 24/02/2006 16:15

Chase Manhattan are a real bank but this looks like a 'phishing' e-mail. Anyone who logs on to the site as requested is opening themselves up to fraud. Real banks would not send an e-mail like this asking for details, and if you log on to a real online account you have to jump through several security hoops before you get to anything important.

Here's the info from my bank (HSBC) about phishing

Phishing scams
An increasingly prevalent scam currently being employed by unscrupulous individuals is phishing.

Phishing involves an email message being sent out to as many Internet email addresses that the fraudster can obtain, claiming to come from a legitimate organisation such as a bank, online payment service, online retailer or similar. The email requests the recipient to update or to verify their personal and financial information, including date of birth, login information, account details, credit card numbers, PIN numbers, etc. Some of the email messages include a threat that failure to update or validate will result in, for example, the account being frozen. The objective is to induce unsuspecting recipients, who happen to be customers of the legitimate organisation being imitated, to respond to the email and to provide the information being requested.

The email will contain a link that takes you to a spoof web site that looks identical, or at least very similar, to the organisation?s genuine site. In some cases, when the link in the email is clicked, the genuine site is accessed, but is overlaid with a smaller window with the spoof site, making it more believable. Clicking on a link may also download malicious software, known as ?spyware? onto your PC which will record your use of the Internet and forward this information, and possibly a log of your keystrokes, to the fraudster. The fraudsters will use this financial information to compromise bank accounts, credit cards, etc.

To avoid getting phished you should never respond to email messages that request personal or financial information and never click on a link in such an email. Reputable organisations do not send unsolicited email messages asking their customers to update or verify their personal and security details. If you are in doubt about the legitimacy of the email, or if you think that you have been a victim of a phishing scam, you should contact the organisation in question immediately. You should, however, be careful to use the normal method you use to contact the organisation in question, rather than use any suggestions included in, or by responding to, the email.

littlemisspiggy · 24/02/2006 16:17

Chase Manhattan Bank is now owned by JPMorgan (JPMorganChase), however this sounds very much like a scam to get your personal information. I have heard of a lot of messages like this one purporting to be from various banks. Some even have logos that look very convincingly like the genuine banks ones. I would avoid it like the plague.

franke · 24/02/2006 16:20

Deffo a fraud. I've been getting loads to my yahoo email supposedly from the Halifax - with whom I don't even have an account.

Contact Chase if you want, otherwise just bin it.

LeahE · 24/02/2006 16:26

It's a standard 'phishing' email. I forwarded mine to [email protected] (because a companies like to know that phishers are trying to defraud their customers, and many of them have spoof@[whatever] mailboxes where you can send in the examples and they can try to get the websites closed down. Similarly if you get phishing emails purporting to be from ebay or paypal you should forward them to [email protected] or [email protected].

I love the way that these now mimic the official emails by saying "Your registered name is included to show this message originated from [etc.]" but then doesn't include your registered name (if you even had one). Classic.

workingmumnhs · 24/02/2006 16:38

Thanks every one, Have forwarded email as suggested

OP posts:
MeerkatsUnite · 25/02/2006 09:41

This is a good website to read as well re phishing and how to avoid getting scammed:-

www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm

What you were sent was a scam, am glad to read you did not reply to it.

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