Thank you for your letter dated ...............
I would like to make you aware of the fact that as soon as I discovered that my loan included PPI, I spoke to Lloyds Bank Cambridge to say that I did not think that it was appropriate for my circumstances, was expensive and that I was not happy to have the insurance. I was told that I had to have the insurance by the Lloyds Bank representative.
I therefore ask you to reconsider your decision.