What the #### do I do now?

[bfcmdr]

I asked advice from you all a few weeks ago regarding my son's, who lives abroard,tax rebate.
the gist of it it is that the tax owe him over £700 and I asked them to pay it straight into his bank account last September. Numerous phone calls later and the cheque still hadnt appeared. He came home for 2 weeks in December and phoned them and was told that the cheque had been lost and that they would re issue it. I gave them time to do this and kept being told that it was being dealt with. Now low and behold they phone to tell me that the cheque HAD beed cashed into a bank account last September afterall, but when they read out the number of the account it was not my sons.I filled in the form that requested which account it went into, he only has one account and i only have 1 number and that was not it. I have written to the bank asking them to investigate and have requested the form from the tax office. What do I do now, you have to bear in mind that my son lives in South Korea and is only contactable by e mail or MSN and there is a 9 hour time difference and a 3 week postal delay. Any suggestions welcome. Thanks.

Phone the tax office more and more until you sort it!!!

at the end of the day some bank person somehwere made an error paying a cheque into an acoount, who the cheque wasnt made payable too...

someone has too much money and you dont have enough. I would make a big big fuss until its sorted!

(Oh BTW 3 times i had £ that wasnt mine paid into my account that i KNEW was not mine.... regardless how much the cashiers told me that ont "that" day i "did" go to a branch hundreds of miles away in a place ive never heard of and pay large sums into my bank!)

What a pita, however I don't understand why your son can't sort it out for himself, even if it means going to bed late one night to make the call. Really think they might respond better to him in person as then they can't give you all the Data protection rant to stall a resolution. If you follow up the investigation send the letters registered and ask for a response by a specific date. I'm sure there is also an IR complaints procedure which has defined response targets.