Tax credits letter

[susiedaisy]

hi i hoping someone can put my mind at rest, i have received a letter today from TCP asking me to confirm and update my job details, hours, the company i work for tax code etc, so i phoned them and the person on the phone said it could be one of two reasons for this letter,

1. is there maybe a discrepency between what i told them and what my tax code is saying
2. they routinely check up on people who claim TC to make sure everything is as the claimant says it is, with hours and income etc, (i started claiming 14 months ago)

now i know i have been honest and told them my exact hours i work, income and status as a lone parent etc so really i should have nothing to worry about, but the person on the phone wasnt very reassuring and now ive been left worried!

has anyone else received letters like this from time to time??

thanks

Shameless bump

My experience (over years) with tax credits is that it is a hugely inefficient and illogical mechanism, in which no 2 phone calls will illicit the same information. Example, after my parents died and my sister and I inherited some money after their house was sold, we both phoned the tax credits to let them know and question the impact, and were told 2 completely contrasting things.
General advice is to keep a copy of anything written you send them, and to make a note of the date, time, and person's name, whenever you speak to them on the phone. Keep this stuff for years, as they will commonly tell you one thing at the time, and then try to tell them you owe them money later on. They will also not alter your records when you give them info (saying it won't affect the amount) and then will accuse you of trying to cheat them later on by not tellling them things. So KEEP A RECORD of every communication you have with them.

Bitter ? Moi ?

Don't worry _ I went through it when i didn't have a regular job & panicked but they worked out what they had overpaid me & I'm paying it back over a period of time, If you have a regular job then it really is nothing to worry about if they have all your details & nothing has changed.

Thanks for those messages