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Payday loan company sending out letter offering loan with no quoted interest details???

3 replies

Ponders · 19/11/2011 11:45

DD2 (hopeless with money Hmm) took out one of thse loans a while back, so she's on their database, & they still send her letters from time to time.

There's another one today & apart from saying "subject to status & affordability" there is NO information on cost

is this legal? (I'd love to dob them in if it isn't Angry)

OP posts:
CogitoErgoSometimes · 19/11/2011 12:27

It's not great practice but it's not illegal. What the letter constitutes is an 'invitation to treat' and not an 'offer'. When the customer responds saying 'tell me more', that's the pont where they'll get all the gory details about interest rates and costs. Or should do. The 'subject to status' part is important - suggests there may be different rates for different customers - another reason why they might not be able to quote absolute interest rates in their literature. A lot of companies will send out advertising for products 'from' a certain price... and only when you ring up to find out more do you discover that you don't qualify for anything that cheap :)

Ponders · 19/11/2011 12:31

thanks, Cogito Smile

shame though (awful people)

OP posts:
mranchovy · 19/11/2011 14:38

It's a bit more complicated for financial products Cogito.

When advertising loans, you must EITHER quote the APR (at least as prominently as any other rate) OR make no reference to cost. It seems they are doing the latter, probably a good idea as APR on payday loans is typically in the 1,000%s

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