Can anyone advise on a problem I have regarding my 90-year-old grandmother who has told social services I've been stealing her money? The accusation isn't true and social services now accept that - but I want them to retract the accusation, which is stated as fact, in a report which the social worker wrote after the nursing home called them in. I became a joint signatory on my gran's bank account two years ago after my mother, who was her main carer, died. I set up electronic payments for her nursing home fees, and my gran doesn't understand the bank statements so thought I was making unauthorised withdrawals - she was also annoyed with me because I'd gone on holiday in the summer and hadn't visited for a couple of weeks (She has another daughter and a son plus 4 other grandchildren btw - but I'm the one who visits the most) So she told the nursing home staff I was stealing her money and they, quite properly, called in social services. The social worker then wrote all of this down in a report, without checking any of the facts (it would have been easy to check because the council receives regular bank statements to check her savings are below a certain level as she's on benefits). The social worker didn't tell me or her son about what she had said - in the report my gran said she didn't want the matter raised with me. I found the report a few months later when my gran asked me to sort out some papers for her. A copy has been sent to the nursing home, which I presume they have on their file. My gran denies saying it! Both myself and my uncle complained in writing to the social worker, who hasn't answered our letters. I then phoned the council to complain and now have a meeting with the team leader and social worker next week - but the team leader is saying they can't withdraw the report. I've checked Data Protection legislation and it looks like I should be able to have inaccurate information removed if there is no investigation going on (which there doesn't appear to be). Does anyone know what social services procedures should have been - do they routinely write down defamatory and unchecked information in official documents without telling anyone? How can I get it changed? The team leader seems very ineffectual so I don't have a lot of confidence in sorting things out in the meeting, and would like some ammunition about how they should go about their business. Thanks!