To all single mums who may not have a garden or Mums who are now on their own or there is even two of you please get a free water meter .They dont like to publicise it(see below)but you can in a lot of cases with conservation as well save huge amounts.Ask them to send details.
These are the people who are supposed to look after the Publics interests. All I wanted was the savings to be included with the annual bill. below to be included with United Utilities annual bill.
JM(North West Water) explained that NWT would include with the bill a statement that there was a meter option available and ask its customers if they would like any further information. JM said that they had considered not explaining that a meter would be fitted free at this stage. However, people requesting further information would receive literature stating that the meter option was free of charge.
The CSC(Consumer Services Council) supported a low key approach in promoting the free meter entitlement.
CW(I assume Ofwat) asked how NWT would promote the free meter option to unmeasured customers experiencing payment difficulties who could benefit from moving to a measured charge. JM explained that if an unmeasured customer is having difficulty in paying its bill NWT will advise the customer that it may be beneficial for them to have a meter installed i.e. depending on the rateable value of its property and typical usage. CW stressed that they should continue to promote the meter option to vulnerable customers.?(How? Why not to everybody)
4 The notes of the meetings on 20 July and 17 November 1999 included
representatives from North West Water, the Customer Services Committee
(CSC) and Ofwat. The notes cover customer information on meter provision and
support to vulnerable groups. It is for companies to present this information to
customers. A review of company customer literature shows that at least since
2008 information on free meters was openly available.
Roger Dunshea, Director of Finance and Business Services
The Solicitor for Ofwat says this basically has remained Ofwats policy to this present day.