I have recently become unemployed and today was my first 'sign on day'. I've never been on jobseekers so I wasn't sure what to expect.
All my jobs apart from the first two were acquired through a friend or just someone I knew so I have never had a CV. I was taught in college how to write one but I asked the lady that signed my papers to have a quick look and let me know if it needed improvements. I was told nobody was available. It would have taken 5 minutes and I thought you went there so they could help you get a job, not just to sign a paper so you don't lose your benefit!
Of course it is up to me to find a job but I honestly thought these people were there to help not to give you money for no effort!