I just rang tax credits to report a change of circumstances as my partner lost his job yesterday. The lady on the phone recorded that my partner is now not working but she was really insistent that I provide an estimate of his income for the rest of the year. I don't understand how I can do that if he isn't currently working? He might find a new job next week, or next month, or it might take ages (panics) and it could pay anything from minimum wage upwards! How could any estimate be helpful in this situation, it'd just be a figure made up out of thin air...
I explained this, because I genuinely don't understand what I'm supposed to base such an estimate on, and she got really snippy with me and said 'well it's up to you if you don't want to give me an estimate but it'll be in your best interest if you do!'. She just kept repeating it - I'm not unwilling, I just don't know what to tell them...
I know with neither of us in work at the moment we are not entitled to any WTC. I have no problem with that, so I'm assuming it will now just stop, until such a point as one of us starts working, provided at that point our income is below the threshold, and they'll recalculate how much we're entitled to. Is that correct?
How do I calculate this estimate they want? What on earth do I base it on?
And a related question - I have my renewals pack but I don't understand how to fill it out. It asks all sorts of questions about our income from last year. I can provide those details, it's not a problem, but my partner was initially made redundant a week before the end of the financial year. He was unemployed for three weeks, then found the temp job that ended yesterday (so started work two weeks into the new financial year). If I answer their questions about last year, it won't accurately reflect our circumstances this year - but there is nowhere to record those changes!
Sorry this is long, and I'm sure I sound really dense, but I've gotten myself completely confused about this. :( Any light anyone can shine on this would be greatly appreciated.