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Need advice on Payment Protection on Loans please

3 replies

lucyep · 09/11/2005 14:48

Hi
Never posted on this section usually on the special needs one. Give you an outline of the predicament first:
We have a daughter who was born in Dec 99 and has severe congenital heart disease. We were always told that she would follow a 3 stage surgery plan, go on into her late teens/early 20' and then require a heart transplant.
Well things have changed. We were told a fortnight ago that there is no further treatment for her. She had 2 of the 3 stages of open heart surgery, but her heart is now failing and our local cardiac centre can do no more. She is at the moment being referred to Great Ormond Street for what will be the end of her treatment.
My husband has taken the decision that he now doesn't want to be at work (he works 6am-6pm Mon-Fri so he doesn't see much of the children), isn't coping and went to see the Dr on Monday because he feels he will always regret not being there with her at the end. I also need the help with her as she will soon be on constant oxygen and we have 2 other children to look after. The Dr wanted him to give up work anyway to become a joint carer with myself. Especially seeing that no one knows how much longer we will have with our daughter - crystal ball would be good lol! The Income Support People have said that all they need from our GP is a letter to say that he has had to give up work to become Joint Carer blah blah blah.
Now here is the problem. He has always worked and we have found over the last 6 years that we have been having trouble making ends meet with the endless hospital admissions etc - daughter has had 48 hospital appointments so far this year. Employer has always let him have the time off - reluctantly I must add - but it has always been unpaid - thus us getting into debt as like everyone we have bills to pay, a week with no wage is not a nice prospect for anyone, let alone spent in hospital with a sick child. Therefore we have had to take loans to make sure the bills are covered.
Both of the companies that provide the payment protection have agreed that he can claim. On reading the forms today though, they ask if this was a pre-existing medical condition which indeed it was, but it was never, ever supposed to turn to terminal before her 6th birthday, nobody ever expected this.
What do you think I should do? Should I write a letter stating that she was always expected to reach her late teens/early 20's and that this was news that no one expected to hear and get the GP to substantiate it too when we send the forms back?
All advice greatly received. It's just more stress in an incredibly stressful world. Sorry for the long post!

OP posts:
sandyballs · 09/11/2005 14:56

So sorry to hear this lucyep. Hope someone has some good advice to help you out.

Gomez · 09/11/2005 15:21

I would imagines it is your husband who is insured not your daughter so HE didn't have a pre-exisiting condition nor was there any expectation that he would be unable to work when the policies were taken out. In essence you need to be able to prove that you had no expectation of a need to claim when you took the insurance out.

I would call again and ask for advice on the wording of your claim. You need to get it right at this stage.

Backing up with further information from your doctor can only be a good thing.

I am sorry that you find yourself in this situation.

Loobie · 09/11/2005 17:52

P.S when you both stop working im guessing you will be living on benefits,carers money etc,please remember families receiving these benefits and indeed on low incomes can claim hospital travelling expenses,every little helps as you will be aware and 48 hospital trips so far and increasing will soon add to the expenses so remember to claim for the travel expenses to and fro for all of you!!

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