tax credits have rejected appeal..what now?????

[Nemo666]

title says it all really. They are sticking with their decision about overpayment but the letter seems odd as its saying about wage change in august which is when they stopped the credits and they are denying i phoned on 8th feb but we have a phone bill that has their number on for that date and in previous conversations they have admitted I did. So where do I go from here am I better to get advocacy involved?

CAB I think Nemo.

They are nobs, aren't they.

colditz..just a bit..lol

anymore advice please????????

Message withdrawn

they stoped my payments in august until all the money we owe is paid back..no date given. They say we never informed them of dh wage change which i did on 8th feb. So by august they were saying we owe them £1800[ we hadnt had that much so dont know how that is worked out. I am due 2nd baby in dec so dont know how that will affect it all either. When I first phoned to query i was told that someone had noted i called on the 8th but didnt have a reason why so I said it was because of dh getting promoted etc. So they agreed I had phoned which was the basis of my appeal. My money went down £24 a month like i was told it would when I phoned in the feb so didnt think to query it at all. Phoned to do renewal in august and recieved the award notice which said we had been overpaid so tax credits were being stopped until it was paid back which is what has happened.

It may be the same as happened to me. I knew we were overpaid for last year because our money went up by more than the £2500 buffer (DH is weekly paid and it's different every week so we don't know until the end of the year what he will earn). I rang in April to tell them that our income for this year would be X. When the paperwork came through they were still paying me £28 pw, (down from about £36) which I didn't think was right. Rang in May and said this. They checked all the elements and said yes, got your new income, read back the figure, yes it's OK.

Sent the finalisation for last year back and got the paperwork through to say I was only entitled to £10 a week for this year and as we'd already had more than we were due there would be no more until 2006. Rang to query why this wasn't sorted out in April when I rang and was told that they applied the £2500 disregard to my new income in April so I was entitled to the £28, but with 2004-05 finalised at the higher level the new figure was without the disregard.

I think you could possibly argue that you couldn't be expected to realise that they'd done this to you and as far as you were concerned it was right. BUT at the end of the year you would still be underpaid, so it wouldn't help in the long run. HTH.