Hurrah for Co-op Bank!

[Bramshott]

Just had a letter from Co-op bank with a new terms & conditions for my credit card. The letter clearly spells out the 10 changes they are making, point by point - fab! Not like some things I've had (usually from savings accounts, massively reducing their rates) which say "here are our new Ts & Cs, and then leave you to wade through a 20 page document in 4pt type!

I second that.

We moved to Co-op from Halifax when they introduced the £1 a day charge for being overdrawn (which we thought was unfair to so many who struggle to stay in the black).

Just before Christmas I moved some money from an online savings account into the current account to cover a substantial cheque I'd just written. Or at least, I thought I did.

Co-op wrote me a letter to tell me that my current account was overdrawn (which I hadn't noticed as it went over - or under - on Christmas Eve and I wasn't banking much just then). They also said that they wouldn't charge me if I sorted it out by 5 January.

I then realised that I'd sent money winging its way from the savings account towards a now defunct Halifax current account. It had been returned, because it couldn't be delivered. The whole thing was my own silly fault.

But the lovely Co-op did not make a profit out of my stupidity.