I always self-assess online, usually fairly straightforward if time-consuming.
But they want to take a massive amount for payments on account for 2010-11 and my circs have changed dramatically since last year.
All I want to do is ask if I pay now how quickly I will get it back if I fill in the form. OR can they amend now before I submit.
But of course every other bugger is ringing them - I keep pressing for different options, holding and then the cheery recorded voice lady says "we're very busy. you idiot sorry we can't help. like we give a shit byeeee!" and cuts me off.
anyone know the answer to the payment on account question btw?!