Sale of Goods Act - John Lewis

[skinnycow]

I bought a John Lewis dishwasher made by electrolux/aeg in May of this year. The salesman sold it to us with the same adjustable baskets as the Bosch one we were looking at. We bought it on that basis. He told us to contact him if it arrived with teh old baskets (which it did) so i rang JL and we've been discussing it ever since as apparently the baskets werent available until end of June/July.

Anyway to cut a very long story short, I have now been speaking with Electrolux and they say that the new adjustable baskets wont fit my machine. How do I stand with JL?

Result! I was surprised you seemed to be having problems as JL are usually very accommodating.

glad you got what you wanted in the end. My experienec of John Lewis recently was NOT good, I wouldn't shop there again. Had lots of problems and no compensation for all the time I wasted sorting it out.