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Help needed- being conned and can't sort out.

9 replies

SanctiMoanyArse · 07/10/2010 14:10

Hi

Don;t knwo if there's anything we can do but need advic.

Basically, DH ahs a small bsuiness and ordered stock paying by PayPal, a few days after we took a big order so doubled the order and paid the top up.

Several weeks passed and nothing.... emailed, will post next week

Etc since late July.

Eventually the people purchasing us (a charity, our stockist knew this) ahd to get a refund as their grant would be cancelled if they did not acquire the items, we gave refund; we don't do scams.

DH speaking tos tockist daily and still getting promises... takes paypal action against order but can;t do earlier transaction as is out of date now. Stockist sends us severely damaged items for first order and puts tracking number in for them to cancel out later order claim; PayPal says nothing they can do, go away.

We can rapir items sent at cost but stockist now says he has no more items and no intention of giving us a refund for teh reamining half of order (some £300, not mucy perhaps but a lot to us).

We sent a letter last week recorded using teh standard you ahve X days to comply format but he says he doesn;t care, go ahead.

Police say not their business even though to me it's theft.

We badly need to restock for Christmas or we will lsoe half our sales for December but can;t becuase of this. What do we do?

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SanctiMoanyArse · 07/10/2010 14:11

(if it sounds like £300 is nothing we just amde a big iunvstment in an internet shop, so cah was toght iyswim)

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Chil1234 · 07/10/2010 14:38

This could be one for the small claims court as it sounds like they're in breach of the Sale of Goods Act (goods sold not fit for purpose) and also they've taken the top-up money without delivering goods. Trading Standards could be interested in them. Citizens Advice Bureau might be worth a call.

SanctiMoanyArse · 07/10/2010 14:58

Thanks

He says (and I know not to beleive him) that he can fight any trading standards action becqause we didn;t set a delviery date, however we have many emails promising desptach 'next monday' so as far as I cansee one WAS established.

Next Monday (if I [wink will I seem I don't mind this rally? I hugely do but I can see the vague humour)

Argh, we've fought so hard for all this after such a time and whsilt tehre#s no risk of going under we still need to make a profit too! We were about to float the new shop and we need that extra cash for a certain type of stock. It's all so small right now but growth at teh old rate would mean that DH could be ready to go steaming when he completes Uni in two years.

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Chil1234 · 07/10/2010 15:15

I think Trading Standards would be interested in the shoddy goods they sent and he's bluffing on the other delivery. If nothing shows up at all - regardless of whether a date was set or not - then they've taken your money and not provided anything in return.

I've no idea how small claims court works but believe it is perfect for this kind of open/shut case.

SanctiMoanyArse · 07/10/2010 15:43

Thankis

He thinks we are stupid; PayPal locked his funds although that coems off tomorrow unless theyan ccept our appeal against their decision

He said we have to ring PayPal and unlock the funds so he can release them to us

Becuase of course we beleilve him.....

It woudl be all so amusing if it were not that costly!

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Chil1234 · 07/10/2010 21:19

It's not the money that's hacking you off so much as him 'pissing on you and telling you it's raining' (as my friend would say), is it? :) Very best of luck with it all. Wonder if he has other dissatisfied customers?

lurkingdad · 07/10/2010 22:59

I don't think the sale of goods act applies as it is a commercial business to business transaction. However I think the small claims court should cover this. It's just whether you think it's worth speculating another £25 or whatever the fees are to see if you can get them to pay up.

lisad123isgoingcrazy · 07/10/2010 23:09

do you have an address for him at all?? I would be tempted to email him and tell him you will be coming to pick up the owed items on the weekend.

SanctiMoanyArse · 08/10/2010 08:28

I know DH would spend £25 to land him with a CCJ o we will definitely take that road

Too far away sadly, Yorkshire.

but PayPal has decideed to reopen after Dh played innocent and relayed a real message from hiome that payPal said we had to cancel the claim to get a refund...... think that annoyed him somewhat yay.

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