Tax credits question

[Myleetlepony]

I hope it's OK to ask, I don't know much about this, and have looked on the Net but not sure if I've got it right. My neighbour is struggling and thinks they aren't entitled to working tax credits, I had a read up and, on a joint income before tax of @£24k, with him working a 40 hour and she a 20 per week... it should be worth them claiming shouldn't it?

What age are the kids? How much do they pay for child care?

I think most people with that income get something. It is always worth checking.

They don't have kids, just the two of them, so it would be working tax credits.

Hmm, we just sat and went through the benefits checklist recommended on Moneysaving expert and it appears they may be right. So where do these stories of people earning loads more and getting working tax credits come from? £24k pa before tax between two people.
They've never claimed benefits of any kind in their lives, and now when they're in need it appears that they still won't be.

Try entitledto.co.uk

Thanks, that aite seems to work as a way to find out contact numbers, am I right?
I think the best thing is that they apply, but it doesn't look as if they will get anything.

If you go onto the entitledto site they have a calculator that you put your details into.This will then tell you if you are entitled to any benefits.

Thanks, well that's it, they aren't entitled to anything.

There are two diff types of tax credits, one that helps towards childcare costs and working tax credits I think you have to have household income of about 16K or less. They don't fall into either of those, good salary so no they won't be entitled to tax credits.