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Off licence dosage and GP surgery

30 replies

backinthebox · 23/05/2025 10:36

Last year I was prescribed an off licence dose of oestradiol after blood tests showed I was a poor absorber. I saw a private menopause doctor for advice, and she wrote to my GP suggesting 125mg of patches. She also suggested I would benefit from testosterone gel. She stipulated that I would need follow up blood tests to check on this if I was to continue on the higher dose of oestradiol and the testosterone. On the basis of this consultation, my GP agreed and prescribed me 125mg of Evorel. I found I had allergic reactions to the adhesive in these so was switched to Estrodot, but the shortage of this means that for the last 2 times I have been given Estraderm. These are big and crinkly, but they seem to work and on this regime I finally feel like HRT is working for me. The GP continues to prescribe Estrodot, in case it comes back in stock, but says the SSP procedure should see me given Estraderm if the pharmacy doesn’t have Estrodot in stock.

The last 2 times I’ve been to pick up my prescription, the pharmacy have refused to give me estroderm, as the prescription says Estrodot and they don’t have that and can’t get it. They have Estraderm on the shelf but they insist they cannot give me it. I’ve driven to a different pharmacy and been given it no problem as an allowable substitute. This time I insisted, they took my prescription back to see a GP (it is a dispensing surgery as we are very rural, hence my reluctance to drive elsewhere as the next nearest pharmacy is a long way away) and the questioned GP, who has never met me or read my notes, said I could not be prescribed the dose on the prescription, it is a new NHS rule, and actually told the pharmacy to not dispense it. I asked to see my doctor to clarify this, and was told there is a 3 week wait.

Has anyone come across a new NHS rule that a GP who does not know me can overrule a prescription that has been written for me by a GP who does know me on the advice of a specialist who has seen me and taken blood tests? I am beyond raging. I’ve complained to the practice manager, but she was useless. I’m really not sure where to go next, but cannot just sit here with no HRT prescription.

OP posts:
lljkk · 24/05/2025 11:09

Is this wrong, why is it wrong solution... to go to another pharmacy? Who might follow whatever guidelines PP are convinced are correct. Rather than persevere with a pharmacy that won't.

hyggetyggedotorg · 24/05/2025 14:12

JinglingSpringbells · 24/05/2025 07:32

Are you missing something OP said?

She has the paper prescription - it's not as if the other GP had to re-issue one.

The prescription was handed to the pharmacy who queried the substitution, not the dose. It was then that the 'new' GP picked up on the dose.

No, I’m not missing anything OP has said.

The GP the prescription was queried with is well within her rights to cancel what her colleague prescribed if she doesn’t agree that dose is correct.

JinglingSpringbells · 24/05/2025 14:50

hyggetyggedotorg · 24/05/2025 14:12

No, I’m not missing anything OP has said.

The GP the prescription was queried with is well within her rights to cancel what her colleague prescribed if she doesn’t agree that dose is correct.

Seems a very draconian way to treat a patient! Especially when a more experienced doctor recommended the dose in the first place.
Surely the correct way to deal with this is for both drs to talk together before one of them (who doesn't know the whole situation) makes a decision on a patient's treatment?
The guidance of NICE is that women and drs make decisions together on an individualised basis, not one GP pulling the plug on a treatment already approved by a colleague.

JinglingSpringbells · 25/05/2025 09:29

@backinthebox You have been treated appallingly.
Does the GP know you will run out of HRT?

At the very least they should have given you a prescription for a lower dose which can be a 100mgs patch (if available.)

Effectively, they have stopped your treatment and offered no alternative, based on what you've said.

Delatron · 26/05/2025 19:45

What a nightmare for you. It shouldn’t be this hard to get HRT at the correct dose that has been approved by a doctor.

I ended up going private. I can’t tell you how easy it is for me to get a 3 months supply of HRT. I fill in an online form pay via a link, it gets sent to an online pharmacy. Usually delivered through my door in 2 days..

Initially I had 3 monthly consultations but down to every 6 months now. And actually spending 30 mins plus going through everything and making sure I’m on the right dose has been worth every penny. I know it’s expensive though.

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