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Original poster

CSA f*****g w*****rs - is this normal?

16 replies

shelleylou · 05/03/2008 20:09

Got in touch with the CSA at the end of january for them to collect maintenance payments as i was unsure when ex was starting to get paid monthly. It all got sorted and i recieved the 1st payment, they phoned me yesterday and told me that they havent recieved any payments since. xp says 1 payment has went out of his account but the next hadnt. The first payment isnt showing at the CSA xp swears it has went out and i believe him as he has always paid maintenance for our ds. CSA have said if it didnt have NI number attached to it it could still be in recieved payments. I dont see how this could ave happened as i recieved 1st payment no problem. Does this sort of thing happen often with the CSA? sorry for the length

OP posts:
PurpleOne · 05/03/2008 20:30

I asked the CSA to pass over his payments to the social, as he isn't a regular payer and was relying on the money.
Am on the old rules still and am entitled to £10 extra in my Income Support a week.

I asked them, oh, way back in September 2006...

And I'm still waiting for the tenner!

IMVHO the CSA are a bunch of nonsensical usless eeedjits who couldn't organise a piss up in a brewery if you ask me!

colditz · 05/03/2008 20:31

Yup!

sorry

They are a bunch of blisteringly incompetent buffoons.

Alledgedly.

Original poster
shelleylou · 05/03/2008 20:33

im only entitled to a tenner but it makes 1 hell of a difference my gas 4 the week. I just find it really odd that i got the 1st payment and they aint got anythiung since but ex says hes sent it

OP posts:
pedilia · 05/03/2008 20:34

Agree with colditz- I am still waiting for them to get money from XP and the claim went in back in 2004!
I keep getting letters from them stating my payment dates, have yet to recieve a penny!

Original poster
shelleylou · 05/03/2008 20:38

FFS and there was me thinking id be gettin it if i went through the CSA. Im gunna keep nagging them

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StripeyMamaSpanx · 05/03/2008 20:39

Yes its normal - in fact, its not bad going for them to have got you anything at all if you only asked them in January!

My CSA case was started in April 2005. So far I have had £4:90, and that was last week! And it took nearly three years of endless phoning and complaining to get that.

I think its what's known as a pyrrhic victory.

pedilia · 05/03/2008 20:40

Although to be fair to the CSA I did receive a letter from a solicitor last week, on instruction from CSA to recover the money owed from XP, watch this space..........

Original poster
shelleylou · 05/03/2008 20:46

ye i know i did well to get that first lot of money, just annoying that theyve done all this now. Begining to think i should have left it as my ex paying me directly although he may decide to not let me know when hes gunna start getting paid monthly.

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gillybean2 · 05/03/2008 20:50

If he made the payment he can ask his bank to confirm that the payments was made and to which account, date, reference numer etc.

You/He can then wave this info at the CSA and demand they pass the payment over. Phone daily and take the name and note the date and time of each call, ask for it to be added to your notes.

Out of interest, if he has always paid why did you go through the CSA now?

OverMyDeadBody · 05/03/2008 20:53

I agree with PurpleOne, the CSA are a bunch of nonsensical usless eeedjits who couldn't organise a piss up in a brewery if you ask me!

Original poster
shelleylou · 05/03/2008 20:58

went through csa as he was surposed to start with the company rather than through the agency on 1st feb so wages would be momnthly instead of weeklly therefore effecting when i would get maintenace. He didnt pass this info onto me i found out from a third party. Ex goes through stages where he wont speak to me regarding ds etc and i cant risk suddenly losing x amount of money

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gillybean2 · 05/03/2008 21:19

Just out of interest, did you speak to him about the change to monthly pay and ask if it would change anything before you applied to the CSA?

He can still pay the money directly to you, he doesn't have to pay it to the CSA and have them pass it to you.

He can set up a standing order to your account for the amount the CSA calculate, and then inform the CSA of the arrangement. If he clearly references the payment as child maintenance then there is no doubt or confusion with what the money is for. He can write to the CSA saying that this is the arrangement he has made with you and will continue to pay this way unless you advise you want the money via them.

If he defaults you can ask them to chase him because the claim is still in place and he would then have to prove he had made the payments. You say he has been paying regularly. Maybe he didn't think to tell you about the change to his pay because he thought he'd continue paying money to you weekly as before so it wouldn't affect anything as far as you were concerned. Course now the CSA are involved he might just decide to stick with that route as that's what you decided to do and it's simpler for him and so you have to deal with the bureacracy that comes with that decision i'm afraid.

Hope you get your son's money from them soon.
Gilly

Original poster
shelleylou · 05/03/2008 21:35

I tried several time to talk to him about it, response i got was, run over my foot slammed door in my face hung up the phone kind of thing so it seamed like a lost cause. He's always defaulted on the amount to be paid when he was paying it directly but CSA cant do anything as they werent involved etc etc, thats water under the bridge. He said it would change to monthly pay for maintance aswell so it was easier for him which i didnt mind, my problem was him not informing me of what was happening with this so i felt i had no choice but to go through the csa so i get the money on my sons behalf and can support him that bit better. Thanks Gilly i can see where your coming from.

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PurpleOne · 06/03/2008 00:02

Does he have arrears on the account Shelleylou?

If he does, that would account for the late payments / lack of money, and the blatant failure of the CSA's actions.
Why on Earth did they need to be involved, when he was paying you directly once before?

I'm sorry to say but these guys will be the bane of your life. Late payment, non payment etc.
My exh only pays £17.50 a week and was always late, so I preferred the CSA to pay me in my benefits..still waiting. Sent letters, made phone calls.

You just got the worst bunch of no hopers involved in your life. I'd prefer to wait for late payments straight from the ex..at least his money will be coming straight to me...not to the treasury as of now, and they kept the damn lot.

Money for my kids, straight to the treasury.. am not ranting, honest lol ;o)

Tinkerbel6 · 06/03/2008 09:50

PurpleOne if you are on the old system you wont get the £10, that is only for those on the new system, I would check that about the csa paying you in your benefits and the only way they would be able to do that is for the dwp to give you fill IS (if that is what you are on) and they will offset that by keeping the £17.50, I would ring the dwp.

Original poster
shelleylou · 06/03/2008 13:29

He had £15 in arrears buit that was addded onto his first payment and my allowance out of that has been passed on. My ex isnt exactly trustworthy when it comes to money. He went work and didnt come back for 2 weeks and didnt think of giving me any money to pay bills/ support our son so i had to get SS involved so ds had basics. Best example is he got sacked and went out and pissed his whole weeks wages up the wall. He has messed me and ds around so many times i werent giving him the option to do it again.

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