The CMS are currently only taking calls from parents whose income has reduced. They will not accept any calls on individual cases, and are not taking any enforcement action.
This means any parent can report their income has reduced to nil and the other parent cannot challenge/ question it, and the CMS will not take any action to recover any payments from income that parent does receive during this time (eg if they get 80% on furlough).
What is the point in the CMS if they are no longer taking any enforcement action? There will be so many single parents and children affected by this at a time when the main / resident parent may also have their income cut.