DD's Granny (Ex's side) was absolutely vile to DD last night. DD text to ask when she could see her again, as its been weeks,and was told If DD isnt seeing her DF at the moment, then she didnt want to see her. DD and DF are currently not really communicating (DD is 11) as he has hurt her so much this last year, since he left, that she doesnt want to talk or see him at the moment. She has said that she needs some time. He only used to see her for 3 hrs once a month and then its to take her to his new GF and her two DC's home He then leaves DD with GF's kids and goes upstairs with GF leaving DD to play? The other DC are 7 and 9, so DD is an ideal babysitter me thinks 
I am constantly telling DD to make contact with DF family and him, and that they can work through things, but DD doesnt want to and I have to respect that, I honestly didnt think Granny would treat DD like this though? Its broken her heart
What do I say to DD?
Any advice on how to ignore the "Your mother is poisoning you to not see your father" comments too would be greatly received.