our council would say that. ours doesn't do points anymore, either, but edinburgh is so ungodly expensive they've got serious problems w/homelessness.
'gold' star priority is a person who has become disabled and can no longer live in his/her accommodation. silver is a homeless person or a person who has had to flee his/her home - domestic violence, racial abuse first priority, then folks whose landlord doesn't renew their tenancy agreement.
everyone else is pretty much fucked.