Has anyone else had this experience with the CSA ?

[moomoo1967]

Back in June 2012 after waiting 8 years for the CSA to find X I get awarded £16.47 per week. In June I receive a cheque for £26, in July a BACS payment for £33.35 and there is a pending payment for £24. So that is 12 weeks of payments totalling approx £82 whereas I should have had nearer to £198. It is paid to the CSA by a deductions of earnings.
I called the CSA and they said that they would get in touch with his employer and would be in touch.
If it is done as a deduction of earnings, unless he stops working how can the payments not have been made to the CSA and then me ?

It may be that his employers are not withdrawing the correct amount from his wages or that they are not forwarding all of it to the CSA. The CSA need to chase it up.

As an employer, there is a protected earnings level that we cannot deduct beyond - so we can't deduct the full amount, and instead have to accrue a shortfall against the time when there is enough money to pay it off IYSWIM.

Absence will reduce the amount available so it may be this?

so basically then if he is not earning the amount that he has told the CSA e.g. off sick or taking unpaid days off then my amount gets reduced
When I was with him he quite often took days off just to go and sit in the pub which would be unpaid so DD loses out. Ok, well they did say that they would chase it up, thanks

Yep sorry. If he requests unpaid leave (as our company allows for odd occasions that doesn't affect the business) then it will come of his salary and this reduce the amount available to pass to you.

I had this experience; my ex was working for his new wife and she simply refused to make the full payment. It still is the case that if the employer sends less than what is due that the CSA give you no explanation and that they are reluctant to do anything if some money is being paid as opposed to a refusal to pay anything.

I had to call CSA again this week as the last payment was very short, it is supposed to be weekly but so far I have had 3 payments in 12 weeks.
They have said that they will look into it and have sent it to the Enforcement dept. So so frustrating.