I have been getting just £6 per week per child (i've two, one disabled) on and off for years, challenging the CSA to reassess my exhusband. Eventually CSA did criminal investigation on ex in 2010. Outcome still £6 per week.
2 yrs on, my MP wrote to CSA & Complaints Dept rang me. I asked what was done in the criminal investigation. They are interviewed in their own home. No interview under caution or tape recorded. Therefore no record of what questions he was asked, or his responses accurately recorded.
Contrast this with Benefits Agency's criminal investigations where anyone suspected (not proven) of claiming benefits whilst working, is cautioned during tape recorded interview at the Benefit's Agency. Not in their home!!
I was then told the outcome of investigation on my ex, was not documented in my file & are now trying to trace this. But this latest caseworker states again, they solely rely on HMRC tax returns where father's such in my children's case, are self employed.
At this late juncture some 10 years on, I've been advised I can apply for a Variation Order. How does this differ from an Appeal and why don't the CSA refer to this in the mounds of paperwork I've received from the CSA following assessments etc? No-where does it talk of a Variation Order & I am particularly angry about the fact the CSA have been told repeatedly by me his earning are more than what he is claiming, and all they offered were reassessments?
Has anyone else had this problem with the CSA failing to inform about Variation Orders and are they helpful?