I've had problems with them in the past. Taking three years to get any maintenance out of my exp, although I understand it must have been difficult when they only had his dob, address and employer to go by, plus proof I sent in after I hired a PI to prove he lived at said address (which they "lost").
However, he was a difficult bugger. Ds's father is not so bad (different fathers so shoot me). Ds's dad is a bit of a spender though (one of the reasons we split). Over the years he has spent very little, some years nothing at all on ds. Last year I asked for £10 a month, he paid it for a while then stopped. I got fed up and contacted the csa.
He wasn't pleased but I think i've been more than fair over 12 years and asked for hardly anything. He has started paying the csa but they haven't paid me!
They admit that the money is there but apparently is stuck in their secondary system whatever that is. I have been calling for weeks every time to be told someone will "allocate it to my account". No-one does. My case has been marked sensitive for reasons unknown to me and i've been passed around departments because noone can get into it.
Does anyone have experience of this? It seems simple, he's paid them, they should pay me, it's not bloody rocket science. If davcam wants me to pay for this service sometime in the future he can shove it sideways, really.