I wanted to share a success story with Mumsnet as I was determined to fight my corner with the CSA on behalf of all single mums who's ex-partners earn a lot of money & try to get away with paying as little as possible.
My ex earns at least a 6 figure salary (he earned 140k when we were together) & has managed to hide some of this from the CSA to pay me as little as possible, however having reassesed his income which took 1 year due to lack of co-operation, the CSA eventually went directly to his employers, they increased the weekly amount which meant there were arrears to be collected.
Four months after the assesment ex had still not paid up or contaced CSA so they set up an attachment of earnings, I was told the arrears would be paid in 2 payments over 2 months through the AOE. Unsurprisingly upon receipt of this notification he immediately contacted the CSA & verbally informed them that he could not afford to pay, the CSA arranged with him to pay me over the next 12 months. Obviously I dont know the reason but on the basis that he has not lost his job & has just bought a new 600k house (& has two brand new BMW's on the drive), I felt whatever his reason it was not a valid reason for the CSA to soften their position at my childs expense.
CSA claimed that allowing him to pay over 12 months would guarantee that I would receive the arrears payment & maintenance, I argued that an AOE would have guaranteed that I would receive the arrears & the maintenance. They then said they were worried he would leave his job, I reminded them that ex was a company director & they could see how much he was earning & unlikely to suddenly leave his job. After several discussions where CSA relied heavily on arguing that allowing my ex to volunteer the payment was going to be the only way of collecting maintenance & arrears, I escalated to the Complaints team where they continued to argue the same point, however, eventually they took MY point and agreed that they had been too leanient on my ex. My arrears has now been paid in full in two lump sums.
I know my case was not as desperate as many and my ex is probably not paying me what he should but it goes to show that if you have a valid point the CSA do listen & act sometimes.