OK, a bit of back ground here. I am in the middle of studying towards a degree with the OU. Have been bringing up DS single handed for 5 years (dead-beat father has contributed 0% for 5 years, both in financial help and contact/visitation) , and I work full time.
I have just started a new module, which happens to be the highest level in the subject at undergrad level, that is to say, pretty hard. Internet access is compulsory for most OU courses now, and this is no exception. The entire course is delivered online, and many resources have to be printed off. It is a language degree so audio equipement is also needed. Even tutorials are given online, through a conferencing thingy called "Elluminate".
We are on a very low income, therefore entitled to the maximum level of financial help, which is great. However, money worries are never very far away, and obviously the technology needed to access the course is not cheap, even though I have had help towards the cost of a laptop, all the accessories; headset, books, internet access through a 3G dongle, printer + ink/paper etc are an added strain on limited resources.
In the last two weeks my laptop has malfunctioned, it cost me lots of £££ to be fixed, then my dongle got broken, have had to buy new one, I keep on getting niggling glitches like my printer driver has been wiped by the techies and the driver DVD is no where to be found. My headset works on the conferencing software, but not on the online Audio Recording Tool. When I get it to work, my speakers don't work. Now printer is malfunctioning and I have been trying to study this course for 2 weeks, but haven't even managed to get through 1 week's work!
Am at the point of tears now because I can't see how I am going to get though this course at this rate and I am tired of juggling job, son, housework, cooking, friends, and studies ALL ON MY OWN. Have just thrown 6 months worth of junk and old paperwork on the floor in a temper. I AM LOSING IT PLEASE HELP :-(