OK, as there are so many people making the move to Oz, (or other places) I just wanted to highlight some stuff that we have found out or that has been a bit of pig to sort out. Some of it will only apply for those coming to Oz, but some of it will be applicable to those leaving the UK and going elsewhere. Please, Aussies, feel free to disagree or amend, but this is how I have seen things thus far. Sorry if it's all quite obvious!
Tax Credit Child Benefit Write to them as soon as you have your leaving dates, with your new address. If you are only leaving for a period of time then you will still get CB, but you will have to fill in forms and the like! IIRC, you will not be entitled to TCs AT ALL. We were told, 3 times, by 3 diff members of their (TC & CB) customer service team that we should call the day before we leave and tell them & they will cancel the payments. When I did this they said they needed it in writing! (Which I then couldn't do until we arrived in OZ, therefore resulting in monies being paid to us we weren't entitled to!) We have just paid CB 80GBP and tax credits are threatening to make us pay back ALL they have paid us for 2005-2006! I just sent them a snotty letter stating the facts, if their team had got their info correct then it would have been settled ages ago!
Car Insurance Please get your no claims bonus certificate before you leave. It took my DH 5 phone calls to get his. (Direct Line, furking useless).
Travel Insurance You will of course need some kind of insurance that will cover the usual travel insurance stuff, (cancelled flights, lost luggage etc etc) but not all companies do it. As we found out, most travel insurance is based on the fact you are coming back into the UK after a short period of time. We found one that covered us for all the normal stuff and then 10 (?) days after we arrived. It was from "The Flight Center" and wasn't too expensive.
Bank Alert the bank of your new foreign address as soon as you know it. We didn't tell them & they wouldn't accept it by phone. Ended up sending 2 letters to get it done.
Mail Re-Direction You can re-direct overseas via Royal mail.
Visa We kept a copy of our visa confirmation on us all times (i.e. hand luggage) and one in our suitcase. We didn't need it, but just in case!
Those of you coming to Oz, with Singapore airlines you get 40kg of luggage EACH person. We nearly flew Malaysian, but they charge 17GBP per extra kilo above what you are normally entitled too! Phone up the airline you are flying with and find out what you get. Travel agent wasn't aware that we got extra with Singapore Airlines. (Although you do have to have certain stipulations on your visa to be entitled) If you are flying direct (no stop over) and have a while to wait, if you are in Singapore consider using the transit hotel. We did & it was a godsend with dd (2). We only heard about from a lady on the plane, travel agent didn't tell us about it. Didn't cost a lot either.
Mobile Phone Cancel as soon as you can. Am still trying to cancel mine and have been here since June.
Once in Oz Tax File Numbers Get them as soon as you can (you can apply online). We didn't know about these (honestly you'd think you?d get a "Welcome to Oz" pack to help you through). And we ended up losing $50 dollars interest from the bank as we were down as "with holding tax details". We will get it back, but we have to wait till next year and do it via tax returns. It's more if you are a non-resident. Needed for jobs/centerlink too.
Medicare You pay for doctors here & claim 80% back. You don't have to be a member, if you are not you just pay the full fee for treatment. (My doctors charge $45 for a consult & script).
Ambulance cover Ambulances are not free rides here. You can pay up to $700 per trip. With ambulance cover we paid $140 (covers all 3 of us) for the year. It is, hopefully something we will never use, but on the other hand we don't need a bill of $700. And I don't drive!
Hospital, Dental, Optician cover Am still looking into this! But in SA the company is called Mutual Community.
Banks Take your passport when opening an account. Shop around. You don't pay a monthly bank fee here like the UK, you pay for the services you use. We pay to use the cash point, to pay by card in shops, to pay direct debits. We get 5 of these transactions free per month. We paid $17 in fees last month (not including the $8 for direct debits) but that was ok, when we first got the account we paid $40! (But we did need to buy stuff for the house as our stuff hadn't arrived at that stage!) We got a visa debit card and this only gets charged for the cash point transactions. Our bank didn't tell us about this though, a cousin did! We also get charged for moving money from one account to the other online. Even though the accounts are with the same bank. (We are looking at changing!)
Internet Broadband isn't available everywhere yet! (Not in SA, anyway) I went for dial up just to get me started. I asked about fees etc and was told I?d pay $20 pm for as much Internet as needed 24/7. They didn't tell however, that I would have to pay a local call fee every time I dialed up. Got my phone bill with $50 local call charges (over 1 month). They just said, "That's how it works here" even though they had listened to the call and agreed that the agent was asked about extra fees on telephone bill etc & know that she didn't disclose it! (This was net space, btw) You don't pay it on broadband. So I am canceling net space & going with Broadband!
Bed Sizes Quite trivial I know. We needed to get a new quilt, as we didn't bring ours. No one told us that the double here is smaller than the UK double. If you are looking for quilts, UK double is the equivalent of Oz Queen size, just so you know!
Centerlink As permanent resident we are entitled to Family Tax Benefit (Like UK child benefit) you need your tax file number & your bank details when/if you claim.
Tax: You pay tax through your employer, as in UK. But you do yearly tax returns to claim back for any uniform/items brought for work. SIL wears her own clothes for work and can claim $1 for every washing load to clean them).
Well done if you read all this! Hope it will help someone who hasn't thought of something!