I have n/c here as I am rather worried, but may well out myself when I ask for advice.
Every summer we remit a fairly large (to us) sum back to the UK from the UAE, we then go back for our hols and decide how we are going to invest it.
Last summer we did as usual, however a few months later the amount was re-credited back into our UAE account with the note that there was some error.
But, our UK account says it had arrived and was sitting nicely.
This was some months ago, we were hoping it might sort itself out. But it hasn't. We do not want to spend the money that is not ours, but equally we know that if we go into the branch to try to sort things out it is going to take hours, if not days as no one will want to accept responsibility.
WWYD