Definitely go and see them. Ask questions about
Nursery:
Staff turnover. You don't want a nursery which has staff leaving and arriving all the time. Not only is this difficult for your child, it indicates possible problems with management.
Whether your child will be assigned a keyworker
If there are different rooms, whether the keyworkers move with the children into the next room (I think this would be unlikely unless they have a small number of children)
Staff ratios
Security policies ie who is allowed in and out of the building, how this is enforced.
Both:
Amount of experience/training of staff
Amount of children, ages, whether they go full time/part time (ie are they all going to be there all of the time or are some days quieter)
Flexibility e.g. weekend care, overnight/evening care, whether staff are allowed to babysit for parents as a private arrangement.
Some stuff you might not be thinking about with a newborn, but probably best to ask about now, to avoid conflict later on or a dilemma where you are thinking of moving your child because of some issue, but they are settled there.
- Discipline policies/practices
- Food policies - when they intro solids, what kinds of foods they provide, whether it's included or costs extra, whether they encourage them to eat everything or are more laid back (etc)
- Educational aspects - are they pushy or laid back or somewhere in between?
- TV - do they let them watch, how much?
- Access to outdoors, whether they ever go out of the house/nursery on trips and where.
As well as all the stuff which is relevant now like
- Are they child led or routine led? (If they use a routine you should ask for a copy so you can try to follow it - though be aware not all babies like routine!)
- Will they handle expressed breast milk (if you wish to use this)?
- Do they feed/rock/carry babies to sleep, or do they let them cry it out?
- Do you have to provide nappies?
- If they use transport at all do they have appropriate car seats, will you have to provide one, when do they turn babies forward facing?
- What is their policy on illness and medication? At what point would they fetch you from work?
When you are there, look at all of the rooms, not just the baby room. You can't do the test which is seeing whether they are interested in the child if you're looking now, but it would be a good sign if they seem enthusiastic about the idea of your new baby joining them and seem to have time for you and want to show you around. Try to see how they interact with the other children as well, if you visit when they have children there. Be wary when asking the questions which depend on your personal preference if they seem to be telling you the answers they think you want to hear. Although on individual child issues like introducing solids, FF car seats, CIO vs rocking to sleep, if they say they will do whatever you specify, that's probably a good sign. The things like whether they encourage them to eat, how they enforce discipline, TV etc won't really be able to be tailored to each child so they should have a policy which covers all children.